FREQUENTLY ASKED QUESTIONS

Woodhouse Adventure Park is open from 9am to 5pm 365 days a year! This includes public holidays including Christmas Day.

The only time we close is if there is a safety concern, for example days of catastrophic fire danger.

We love our fur-babies too but for the safety and enjoyment of all our guests and wildlife, pets are not permitted.

Naturally guide dogs and accredited assistance or service dogs are welcome and their public access rights are protected under Federal Law via the Disability Discrimination Act 1992. As outlined by in the DDA, these dogs might help with physical conditions (like vision impairment, mobility and dexterity issues, or alert their owner of an oncoming seizure), or psychosocial difficulties (such as trauma, Autism Spectrum Disorder, or panic). Assistance Dogs have been trained to meet a very high standard of behaviour and hygiene, with accreditation renewed annually after passing stringent assessment by accredited organisations.

Unfortunately we are unable to welcome Emotional Support Dogs, which are not recognised by law and do not have the same level of training or public access rights.

You are going to be active in the great outdoors!

Flip-flops are not at all suitable and access to activities may be denied for your safety. Please ensure everyone in your party understand this to avoid disappointment.

• Strong enclosed footwear is ESSENTIAL!!
• Think sun-smart clothing - long pants are a good idea and best suited to most activities
• As jewellery around the neck, wrists and fingers have potential to get caught on some activities, we suggest leaving them at home or in a safe place
• Slip, slop, slap
• A full change of clothes (including shoes) is recommended for those likely to end up in Cox's Creek
• Don't wear anything you'd be worried about getting dirty or damaged

The Tube Slide operates as a bonus for all visitors to Woodhouse on weekends and public holidays (excluding Christmas Day and Good Friday), even in the school holidays.

Mid-week during school term the Tube Slide is used for school camps and excursions, and mid-week during the school holidays it’s booked for OSHC (Out of School Hours Care) programs, not-for-profit community youth programs and for our own facilitated ‘drop & go’ UNPLUGGED school holiday program. Child protection protocols mean these groups, which often have vulnerable children, must have a private booking.

Should you visit us during the week, you'll find HEAPS of other activities to keep you screen-free and entertained for the day. All our other activities like Challenge Hill obstacle course, Disc Golf, The Labyrinth split-level maze, outdoor bouldering and Orienteering are self-guided and accessed at your leisure – these are available all day every day!

Closed footwear is essential and the Tube Slide operates subject to safe weather conditions - see more information here.